NRA warning Telecom for new tariff plan of fixed lines – Il Sole 24 Ore

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This article was published April 22, 2015 at 19:59.
The last change is the April 22, 2015 at 20:27.

The NRA warning Telecom Italy for the new tariff plan for fixed lines due to start, according to reports, from May 1. “The Authority ‘for the Communications, the Council of 20 April – a note – has approved the proposal of the rapporteur, Antonio Nicita, a decision relating to the new contractual and economic conditions on which Telecom Italy is preparing to move its clients residential landline.

Following the activities’ verification of the operation proposed by Telecom Italy carried out in recent months, the Authority ‘has encountered some criticality’ in relation to two profiles of protection under the law: the comprehensive and transparent information provided to customers, also to ensure a proper exercise of the right of withdrawal; protection of the right of choice for users who use the cd universal service, essentially those customers who have activated the service of connection to the public communications network at a fixed location (line access Rtg) and who have not enabled in the past tariff offers additional to that service, “says the press release.

“The call for greater transparency and breadth of information – explains the NRA in the press – and ‘a principle, general and extremely important for the Authority’, consumer protection, to be respected in the case the proposed amendment of the commercial offers. Furthermore, the protection of those consumers by line connection Rtg (universal service) would pass the offer ‘Everything Voice’ led the Authority ‘has noted the absence of an express consent from the consumer, information considered critical for the effects on the level of monthly expenditure resulting from the transition to a service other than a service-based network connection. For these reasons – said the comubnicato – and ‘was adopted a measure of formal notice to the company’ Telecom Italy comply with Articles 53, 54, 70 and 71 of the Electronic Communications Code “.

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